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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

location_on22 Whitely Street, Johannesburg, Gauteng, 2076

petsNo petsfamily_restroomAdults-onlyflightNear JNB

family friendlyurban chicmodern designstar8.4Excellent

Concierge Verdict

"This 4-star, family-friendly urban hotel offers a vibrant stay with an outdoor pool, fitness center, and convenient amenities. While guests appreciate the professional service and location, some concerns include security incidents and limited room size."

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Guest rating

8.4 · 108 reviews

groups

Best for

Families

schedule

Ideal stay

Weekend

graphic_eq

Noise level

Moderate

Guest verdict

What recent guests highlight.

Aggregated directly from booking reviews — not editorial.

thumb_upLoved

·Excellent overall experience
·Exceptional staff service
·Great location

infoWatch for

·Small and poorly equipped gym
·Loud music in common areas

Score by category

Cleanliness8.1

Service9.1

Location8.9

Room Quality8.5

Amenities7.6

Value for Money8.5

Food and Beverage8.1

Overall Experience8.4

Quick Facts

directions_walkWalkable 4/10poolPoolspaSpaelectrical_servicesEV charginggraphic_eqModeratecalendar_todayIdeal: Weekend

thumb_up

What guests love

+Outdoor pool and well-equipped fitness center
+Complimentary Wi-Fi in all rooms
+On-site restaurant with garden views
+Professional concierge and airport shuttle
+Designer stores and shopping mall on-site

info

Know before you go

!Theft incident reports
!Limited room size
!Security concerns
!Limited food variety

Summary Snapshot

Category	Assessment	Recommendation
Walkability	check_circleConveniently located near the Melrose Arch Shopping Centre for easy access to amenities.	Explore nearby shops and restaurants on foot for convenience.
Safety	warningGuests have reported security concerns and theft incidents in the area.	Exercise caution, especially after dark, and be aware of your surroundings.
Staff Service	check_circleProfessional concierge and staff services are available to assist guests with their needs.

On-site Restaurant24-hour Room ServiceComplimentary Kids BreakfastAir-conditioned roomsLCD TVsMinibars

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About this property

Experience the vibrant charm of Protea Hotel Fire & Ice by Marriott JHB Melrose Arch, a family-friendly urban retreat in the heart of Johannesburg. Recreational Facilities Take advantage of our fantastic outdoor pool and well-equipped fitness center, perfect for both relaxation and energizing workouts. Dining Options Savor delicious meals at our on-site restaurant with stunning garden views or indulge in 24-hour room service. Enjoy complimentary breakfast for children aged 12 and under. Convenience and Comfort Each of our 197 air-conditioned rooms features modern amenities such as LCD TVs, minibars, and complimentary Wi-Fi to enhance your stay. Our professional concierge and airport shuttle services ensure effortless exploration of nearby attractions. Don't wait—secure your stay today for an unforgettable experience at Protea Hotel Fire & Ice!

Location Intelligence

Neighborhood at a glance

restaurant18restaurants

local_cafe2cafés

shopping_bag23shops

park7parks

Location Lens

Getting Around

directions_bus

Nearest bus stop

31 m

1-min walk

directions_walk

Walkability

Some errands on foot

Sparser grid — plan longer walks

local_taxi

Cab & rideshare

Call ahead in quiet hours

Side-street access — pin location when booking

Nearby in the Neighborhood

within 500 m

No spots matched within 500 m. Try expanding via Google Maps.

Amenities

wifiFree WiFi

fitness_centerGym

local_barBar/Lounge

petsPet Friendly

smoke_freeNon-Smoking Rooms

info

Important — read before booking

From the property's policies. Deposits, cancellation rules, and age limits live here.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 9:00 AM to 6:00 PM.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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