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The Cumberland, London

location_on1 Great Cumberland Place

petsNo petsfamily_restroomAdults-onlyflightNear LHR

modern designurban chicluxurybusinessstar8.6Excellent

business_centerBest for business

Concierge Verdict

"The Cumberland, London offers comfortable, modern accommodations in a prime city location near Hyde Park. It features extensive conference facilities, diverse dining, and a dedicated concierge service, making it ideal for business travelers and city explorers. While generally well-regarded, some guests note elevator wait times and occasional service inconsistencies."

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Guest rating

8.6 · 13.5k reviews

groups

Best for

Business

schedule

Ideal stay

Short-Stay

graphic_eq

Noise level

Moderate

Guest verdict

What recent guests highlight.

Aggregated directly from booking reviews — not editorial.

thumb_upLoved

·Excellent location
·Friendly staff

infoWatch for

·Poor cleanliness
·Small room sizes

Score by category

Cleanliness7.3

Service9.8

Location10.0

Room Quality7.3

Amenities7.8

Value for Money7.8

Food and Beverage9.3

Overall Experience9.3

Quick Facts

spaSpaelectrical_servicesEV charging

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What guests love

+Prime location near Hyde Park
+900 air-conditioned rooms
+Delectable British cuisine at SOUND Cafe
+Extensive conference and event spaces
+24-hour concierge service

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Know before you go

!Elevator wait times
!Limited room views
!Occasional room maintenance issues
!Mixed reviews on service quality and value

Summary Snapshot

Category	Assessment	Recommendation
Walkability	check_circlePrime central London location offers easy access to attractions and transportation.	Explore nearby Hyde Park and art experiences on foot.
Safety	check_circleLocated in a desirable area of London with good general safety.	Exercise standard city precautions, especially at night.
Staff Service	warningWhile multilingual staff and concierge are available, service quality receives mixed reviews.

British CuisineBar/LoungeBuffet BreakfastSnack BarAir-conditioned RoomsLCD Televisions

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About this property

Luxurious Rooms and Modern Facilities The Cumberland Hotel boasts 900 luxurious rooms with award-winning design, ensuring comfort and style for every guest. Our modern facilities cater to all your needs, providing a seamless and enjoyable stay in the heart of central London. SOUND London Dining Experience Immerse yourself in the vibrant music scene at SOUND London, our premier live entertainment and dining destination. Indulge in American-inspired cuisine while enjoying nightly live music performances by top talents. Treat yourself to a 2-course set menu paired with a signature cocktail for a truly unforgettable dining experience. Prime Location and Access Located at Marble Arch, where Oxford Street meets Park Lane, our hotel offers prime access to top shopping destinations, museums, and iconic landmarks. With a London Underground station at our doorstep, exploring the capital city has never been easier. Book your London getaway at The Cumberland Hotel and let us create the perfect soundtrack for your stay.

Location Intelligence

Location Lens

Getting Around

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Walkability

Car-dependent

Sparser grid — plan longer walks

local_taxi

Cab & rideshare

Call ahead in quiet hours

Side-street access — pin location when booking

Nearby in the Neighborhood

within 500 m

No spots matched within 500 m. Try expanding via Google Maps.

Amenities

wifiFree WiFi

restaurantRestaurant

fitness_centerGym

fitness_centerFitness Center

spaSpa & Wellness

spaSpa

local_barBar/Lounge

beach_accessBeach Access

petsPet Friendly

countertopsKitchen/Kitchenette

room_serviceRoom Service

self_improvementYoga/Meditation

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Important — read before booking

From the property's policies. Deposits, cancellation rules, and age limits live here.

Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

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