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flight_classUnited Upgrades

What's the difference between a PlusPoints upgrade and using miles or a cash upgrade offer?

Updated

6 min read

Three separate systems

United gives you three distinct ways to move into a better cabin after you've already booked economy: request a PlusPoints upgrade, request a MileagePlus miles upgrade award, or purchase a cash upgrade offer. They aren't interchangeable and each has different eligibility rules.

PlusPoints

Only Premier Platinum and Premier 1K members have PlusPoints, earned by reaching those elite tiers. They're spent per segment based on United's cost chart, and for United-operated flights they aren't deducted from your account until the upgrade actually clears.

MileagePlus miles upgrade award

Any MileagePlus member with enough miles can request this kind of upgrade, no elite status required, though non-elite members typically clear the waitlist behind elite members. It draws from your regular miles balance rather than a separate PlusPoints allotment, and it shares the exact same waitlist priority logic as a PlusPoints request: fare class and status tier determine clearing order, not which currency you used.

Cash upgrade offer

This is a direct purchase, shown as a price at booking, check-in, or in Manage Trip, and it isn't a waitlist request. If the seat is shown as purchasable, paying for it confirms the upgrade right away. No elite status or points balance is required.

Comparing all three

PlusPoints vs miles upgrade award vs cash upgrade

PlusPointsMiles upgrade awardCash upgrade offer
Who can use itPremier Platinum and 1K onlyAny MileagePlus member with enough milesAnyone with an eligible fare
What it spendsPlusPoints balanceRegular MileagePlus milesMoney
Confirms instantly or waitlistsEither, depending on spaceEither, depending on spaceInstantly, if the offer is shown as available
Priority on waitlistSame rules as miles awardsSame rules as PlusPointsNot applicable, it's a purchase

Common questions

Can I use both PlusPoints and miles on the same upgrade request?expand_more

No. You choose one currency per upgrade request. You can't split the cost between PlusPoints and miles on a single upgrade.

If I don't have status, is a cash upgrade my only option?expand_more

Mostly yes, unless you have enough MileagePlus miles to request a miles upgrade award, which doesn't require elite status but will generally clear behind elite members on the waitlist.

Is a cash upgrade always guaranteed if I pay for it?expand_more

If United shows it as a purchasable offer at a fixed price, yes, paying confirms it immediately since it isn't a waitlist request like PlusPoints or miles awards.

Do PlusPoints or miles upgrade awards get priority over each other?expand_more

No, they follow identical waitlist priority rules based on elite tier, fare class, and request time. Neither currency jumps ahead of the other.